US Carrier (MNO) Consent Requirements
Learn more about the requirements for MNO consent
Summary
The following mobile network operators (MNO) have set requirements for accessing their data for relevant Prove services. Reference your Master Service Agreement for full details on submitting the appropriate forms.
- Verizon
- T-Mobile
- AT&T
AT&T requires additional considerations. Talk to your sales representative for more info.
Customer Prerequisites Before MNO Submission
- Customer must give the Production URLs where MNO Consent language lives once published in Production.
- Customer must give the estimated timeline of when consent language goes live. Language must be live for T-Mobile approval.
- Customer must give a mock-up of the page where the end user accepts these terms and conditions. The consumer can proceed if you add terminology by clicking Continue you agree to our T&C or the consumer checks the consent box.
Required MNO Consent Language
“You authorize your wireless carrier to use or share information about your account and your wireless device, if available, to {Enterprise Customer Name} or its service provider during your business relationship, to help identify you or your wireless device and to prevent fraud. See our Privacy Policy for how we treat your data.”
Required Language Placement
The MNOs require consumers to accept carrier consent language in the customer flow before calling the endpoint in scope. For Pre-Fill flows, insert this language in the Terms and Conditions or Privacy Policy and reference.
Place the MNO Terms and Conditions on either the Landing Page or the Challenge Page. Speak to your Prove representative for more detail.
If implementing Mobile Auth, place the MNO consent language on your Landing Page, referenced in Terms and Conditions.
Reference the Quick Start Guide to get started.