Getting started
The Prove Standard customer experience (CX) requirements maximizes your value with Prove Pre-Fill and takes guesswork out of key design decisions. When building the experience, you must follow the CX requirements for several key reasons:- Minimizes Friction: Clunky onboarding processes impact customer conversion rates and results in a negative experience.
- Drives CX Simplicity and Clarity: Keeps your onboarding process straightforward with concise language and visual design to avoid overwhelming customers with too much information or too many steps.
- Establishes Security and Trust: Highlights the security measures in place to protect customers’ personal information - clear terms and conditions, privacy policies, and explanations of data usage build customer trust and ensure informed consent.
- Meets Compliance and Regulatory Needs: Ensures that your onboarding process complies with relevant regulations and legal requirements.