Start Page Requirements - When Mobile Auth℠ Fails

Learn how to create the CX for the Start Page when Mobile Auth fails or if using the Desktop flow.

Page Summary Requirements

  • Page Summary Language: Let's Get Started
  • Page Summary Description: Please enter your phone number to begin the account creation process.

Data Entry Prompt Requirements

  • Prompt for Mobile Number within the input field

Opt Out

  • Provide language "I don't have a mobile number" which sends consumer to a manual form to allow consumers without mobile numbers to still apply.

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Self-Serve

For the option, please contact your sales representative.