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When you interact with the Sandbox environment, use test users to simulate different behaviors.
The testing environment doesn’t send text messages or validate real customer information.
If the system returns an unexpected code, reference the Error and Status Codes page.
Prove Identity Manager sandbox test users work only with Identity Manager project credentials. Attempting to use these test users with different project credentials results in an unauthorized access error.

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Test users

The following test users are available for testing Identity Manager in the Sandbox environment:
Phone NumberFirst NameLast Name
2001004031MerlaSchumacher
2001004035JamieBeddoe
2001004036StanleyOvid
Use these test phone numbers exactly as shown. The sandbox environment doesn’t validate real customer information or send actual webhook notifications for these test users.

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Testing steps

1

Test Single Identity Enrollment

Use the Enroll Identity endpoint with test user data:
cURL
curl -X POST "https://platform.uat.proveapis.com/v3/identity" \
  -H "Authorization: Bearer <YOUR_ACCESS_TOKEN>" \
  -H "Content-Type: application/json" \
  -d '{
    "phoneNumber": "2001004031"
  }'
Expected response:
{
  "identityId": "d15b9920-39f3-4620-a12a-66724b331f20",
  "success": true
}
2

Test Batch Identity Enrollment

Test the Batch Enroll Identities endpoint with multiple test users:
cURL
curl -X POST "https://platform.uat.proveapis.com/v3/identity/batch" \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "items": [
      {
        "phoneNumber": "2001004031"
      },
      {
        "phoneNumber": "2001004035"
      },
      {
        "phoneNumber": "2001004036"
      }
    ]
  }'
Expected response:
{
  "results": [
    {
      "identityId": "64ec34e4-6b91-427c-839c-b443dd1570fc"
    },
    {
      "identityId": "75fd45f5-7c92-538d-94da-c554ee2681gd"
    },
    {
      "identityId": "86ge56g6-8d03-649e-a5eb-d665ff3792he"
    }
  ]
}

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Webhook testing

1

Access the Portal

Login to the Portal.
2

Find Your Project

Navigate to your Identity Manager project in the Portal.
3

Configure Sandbox Webhook

Select the Configure button using the Configure tab, next to the Sandbox webhook. Enter your webhook endpoint URL to receive test notifications.
4

Send Test Webhook Payload

Click the “Save and Test Webhook” button in the Portal to send a sample webhook payload to your configured endpoint. For future tests, this button will change to “Test Webhook”.
5

Verify Receipt

Confirm that your webhook endpoint receives and processes the test payload correctly.
In the sandbox environment, you trigger webhooks manually rather than through actual change events, since test users don’t generate real-world phone number changes.