With Mobile Auth CX Requirements
Challenge Page Requirements - When Mobile Auth℠ Fails
With Mobile Auth CX Requirements
Challenge Page Requirements - When Mobile Auth℠ Fails
Learn how to design the frontend for the Challenge Page if MobileAuth Fails or if using the Desktop flow
Page Summary Requirements
Page Summary Heading: Let’s find your Information
Page Summary Description: We can prefill some of this request like your name, address, and contact info for you.
Data Entry Requirements
The table outlines your options for prompting the challenge data.
| Contracted Solution | Consumer Prompt Language Requirements | Required Challenge Data |
|---|---|---|
| Prove Pre-Fill | Customer can choose one from the following prompts: “Last 4 SSN/ITIN” “SSN/ITIN” “MM/DD/YYYY” “MM/YYYY” “MM/DD” | Last 4 SSN/ITIN Full SSN* Full DOB DOB - Month and Year DOB - Month and Day *If the consumer is applying to open a demand deposit account (DDA), the consumer must enter their full social security number (SSN) for the challenge |
| Prove Pre-Fill with KYC | ”Full SSN/ITIN” | Full SSN |
Reference the Quick Start Guide to begin implementation.