Challenge Page Requirements - When Mobile Auth℠ Fails
Learn how to create the CX for the Challenge Page if MobileAuth Fails or if using the Desktop flow.
Page Summary Requirements
- Page Summary Language: Let's find your Information
- Page Summary Description: We can pre-fill some of this request like your name, address, and contact info for you.
Data Entry Requirements
| Contracted Solution | Consumer Prompt Language Requirements | Required Challenge Data |
|---|---|---|
| Prove Pre-Fill | Customer can choose one from the following prompts: “Last 4 SSN/ITIN” “SSN/ITIN” “MM/DD/YYYY” "MM/YYYY" "MM/DD" | Last 4 SSN/ITIN Full SSN Full DOB DOB - Month & Year DOB - Month & Day |
| Prove Pre-Fill with KYC | “Full SSN/ITIN” | Full 9-digit SSN |
Self-Serve
For the option, please contact your sales representative.
Updated about 18 hours ago