CX Requirements
Review the Prove Standard℠ frontend requirements for Pre-Fill when implementing without MobileAuth℠
Getting Started
The Prove Standard customer experience (CX) requirements maximizes your value with Prove Pre-Fill and takes guesswork out of key design decisions.
When building the experience, you must follow Prove’s CX requirements for several key reasons:
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Minimizes Friction: Clunky onboarding processes impact customer conversion rates and results in a negative experience.
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Drives CX Simplicity and Clarity: Keeps your onboarding process straightforward with concise language and visual design to avoid overwhelming customers with too much information or too many steps.
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Establishes Security and Trust: Highlights the security measures in place to protect customers’ personal information - clear terms and conditions, privacy policies, and explanations of data usage build customer trust and ensure informed consent.
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Meets Compliance and Regulatory Needs: Ensures that your onboarding process complies with relevant regulations and legal requirements.