Without Mobile Auth CX Requirements
Challenge Page Requirements
Without Mobile Auth CX Requirements
Challenge Page Requirements
Learn how to design the frontend for your Challenge Page when implementing without MobileAuth℠.
Page Summary Requirements
Use the text below when creating your challenge page.
Data Entry Requirements
Refer to the information in this section when creating the data entry fields.
Challenge Data and Phone Number Field
The table outlines your options for prompting the challenge data. When prompting for the phone number, follow the image.
| Contracted Solution | Consumer Prompt Language Requirements | Required Challenge Data |
|---|---|---|
| Prove Pre-Fill | Customer can choose one from the following prompts: “Last 4 SSN/ITIN” “SSN/ITIN” “MM/DD/YYYY” “MM/YYYY” “MM/DD” | Last 4 SSN/ITIN Full SSN* Full DOB DOB - Month & Year DOB - Month & Day *If the consumer is applying to open a DDA account, the consumer must enter their full SSN for the challenge |
| Prove Pre-Fill with KYC | “Full SSN/ITIN” | Full 9-digit SSN |
Path for Consumers Without Mobile Number
If the consumer cannot provide a mobile number, exit the Prove flow and present a manual application. This allows a consumer without a mobile number a path forward to continue with their application.
Please reference the Quick Start Guide to get started.