Challenge Page Requirements

Learn how to create the CX for your Challenge page when implementing without MobileAuth℠.

Page Summary Requirements

Data Entry Requirements

Challenge Data and Phone Number Field

Contracted SolutionConsumer Prompt Language RequirementsRequired Challenge Data
Prove Pre-FillCustomer can choose one from the following prompts:
“Last 4 SSN/ITIN”
“SSN/ITIN”
“MM/DD/YYYY”
"MM/YYYY"
"MM/DD"
Last 4 SSN/ITIN
Full SSN
Full DOB
DOB - Month & Year
DOB - Month & Day
Prove Pre-Fill with KYC“Full SSN/ITIN”Full 9-digit SSN

Path for Consumers Without Mobile Number

If the consumer cannot provide a mobile number, we would recommend exiting Prove flow and presenting manual application. This allows a consumer who doesn't own a mobile number a path forward to continue with their application.


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Self-Serve

For the option, please contact your sales representative.