Challenge page requirements (without Mobile Auth℠)

Scope

Required UI copy and challenge-field rules for the Challenge screen in Pre-Fill for Consumers when Mobile Auth℠ is not used.

Element	Required copy
Page summary language	Let’s Begin by Finding Your Information
Page summary description	We can prefill some of this request like your name, address, and contact info for you.

Phone number entry must match the layout and behavior shown above.

Contracted solution	Customer prompt language requirements	Required challenge data
Prove Pre-Fill	Customer can choose one from the following prompts: “Last 4 SSN/ITIN” “SSN/ITIN” “MM/DD/YYYY” “MM/YYYY” “MM/DD”	Last 4 SSN/ITIN Full SSN* Full DOB DOB - Month and Year DOB - Month and Day If the customer is applying to open a demand deposit account (DDA), the customer must enter their full social security number (SSN) for the challenge.
Prove Pre-Fill with KYC	”Full SSN/ITIN”	Full SSN

End the Prove flow and present a manual form. The customer may still continue the broader application outside Prove.